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The requirement of personal information, such as name, phone number, and location, for the application is a serious breach of privacy. The government's failure to leverage traditional media, such as television, radio, or newspapers, to reach a broader audience, is a clear indication of its limited approach towards digital initiatives. This exclusionary design is a clear indication of the government's lack of awareness of the ground realities of its citizens.įurthermore, the lack of promotion or advertising campaigns for the application is a significant shortcoming on the part of the government. Moreover, the application's reliance on internet connectivity is a glaring oversight, given that only a meager 34% of the population in the country has access to the internet. This glitchy and poorly designed application is a significant concern, especially as it is meant for the general public, who may not have the technical expertise or familiarity with such applications. The interface of the application is not only cumbersome but also unintuitive, making it a struggle for the average user to navigate. Despite its aim to prevent accidents related to underground cables and pipes, the application falls flat in terms of functionality and accessibility. The Department of Telecommunication's "Call Before U Dig" application is a prime example of the government's incompetence when it comes to addressing the needs of its citizens. DoT, Call Before u Dig: Read Before u Install